Accessibility means allowing anyone to use your product or service regardless of whether they have a disability or not.
You might think about disability in terms of wheelchairs, walking aids, and guide dogs. But what we create online must also be accessible to everyone.
You should never assume that none of your users are disabled because:
Make sure your services are accessible. It could mean the difference between someone getting the vital help they need or not.
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16 million people in the UK had a disability in the 2021 and 2022 financial year, representing 24% of the total population.
From the Department for Work and Pensions.
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One-quarter (24.7%) of disabled people in 2019 rented social housing.
[From the Office for National Statistics](https://www.ons.gov.uk/peoplepopulationandcommunity/healthandsocialcare/disability/bulletins/disabilityandhousinguk/2019#:~:text=One-quarter (24.7%25) of,ages 25 to 54 years.)
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1 in 5 disabled people in social housing live in unsuitable accommodation.
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Learning about disability and accessibility is good, but it’s more than a checkbox exercise. If you are new to accessibility, have a look at our resource list. If you know a lot about accessibility, please share your experience with others so that they can learn too.
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